Delivery

Australian orders

A flat shipping rate of $10 is applied for standard delivery and $15 for express delivery (within 1-2 business days*). FREE standard delivery applies to all orders over $150 AUD. Please allow an additional two days for delivery to locations outside of metropolitan areas.

International orders

A flat shipping rate of $30 AUD is applied for standard international delivery.
Please note, some countries may have taxes or import duty, on items entering the country.

LILYA does not take responsibility for these charges and cannot estimate the cost.

To ensure you receive your order as quickly as possible, it is your responsibility to enter the delivery details correctly. LILYA is under no obligation to resend orders that have incorrect details.

All parcels are sent via trackable Australia Post services. You will receive a shipment confirmation email with your tracking number. Local and international parcels can be tracked here.

Please note parcels are not covered by insurance and are not guaranteed next day delivery in all areas. If you give authority to leave your parcel, please do so at your own risk. LILYA will not cover damaged or lost items.

Orders placed before 2.30pm Monday to Friday are generally sent on the same day.

Orders received on weekends and public holidays will be processed the following business day.

* Delivery information supplied by LILYA is an estimate only. LILYA will not be liable for any reasonable or unavoidable delay in delivery.

For further information on shipping, please email office@ilovelilya.com